{"id":37421,"date":"2025-12-17T14:36:35","date_gmt":"2025-12-17T14:36:35","guid":{"rendered":"https:\/\/teambookapp.com\/ai-comment-gerer-la-capacite-dune-equipe-avec-du-travail-facturable-et-non-facturable\/"},"modified":"2026-04-06T12:46:37","modified_gmt":"2026-04-06T12:46:37","slug":"ai-comment-gerer-la-capacite-dune-equipe-avec-du-travail-facturable-et-non-facturable","status":"publish","type":"page","link":"https:\/\/teambookapp.com\/fr\/ai-comment-gerer-la-capacite-dune-equipe-avec-du-travail-facturable-et-non-facturable\/","title":{"rendered":"AI : Comment g\u00e9rer la capacit\u00e9 d&rsquo;une \u00e9quipe avec du travail facturable et non facturable ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"37421\" class=\"elementor elementor-37421 elementor-37279\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-304c357 e-flex e-con-boxed e-con e-parent\" data-id=\"304c357\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3673220 elementor-widget elementor-widget-heading\" data-id=\"3673220\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Comment g\u00e9rer la capacit\u00e9 de l'\u00e9quipe avec du travail facturable et non facturable ?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1b7359 elementor-widget elementor-widget-post-info\" data-id=\"f1b7359\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-5bc8480 elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/teambookapp.com\/fr\/blog\/author\/guy\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 0-48-21.5-48-48s21.5-48 48-48 48 21.5 48 48-21.5 48-48 48zm0-240C111 8 0 119 0 256s111 248 248 248 248-111 248-248S385 8 248 8zm0 448c-49.7 0-95.1-18.3-130.1-48.4 14.9-23 40.4-38.6 69.6-39.5 20.8 6.4 40.6 9.6 60.5 9.6s39.7-3.1 60.5-9.6c29.2 1 54.7 16.5 69.6 39.5-35 30.1-80.4 48.4-130.1 48.4zm162.7-84.1c-24.4-31.4-62.1-51.9-105.1-51.9-10.2 0-26 9.6-57.6 9.6-31.5 0-47.4-9.6-57.6-9.6-42.9 0-80.6 20.5-105.1 51.9C61.9 339.2 48 299.2 48 256c0-110.3 89.7-200 200-200s200 89.7 200 200c0 43.2-13.9 83.2-37.3 115.9z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tGuy Wolfensberger\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b37f448 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/teambookapp.com\/fr\/blog\/2025\/12\/17\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>d\u00e9cembre 17, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-9589f27 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-time\">\n\t\t\t\t\t\t\t\t\t\t<time>2:36 pm<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e4cb0a elementor-widget elementor-widget-text-editor\" data-id=\"0e4cb0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>TL;DR<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<p><span style=\"font-weight: 400;\">La gestion de la capacit\u00e9 d&rsquo;une \u00e9quipe n\u00e9cessite de comptabiliser le travail facturable et non facturable.<\/span><\/p>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<p><span style=\"font-weight: 400;\">Les \u00e9quipes sont surcharg\u00e9es lorsque le travail non facturable est ignor\u00e9 lors de la planification.<\/span><\/p>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<p><span style=\"font-weight: 400;\">Une planification efficace des capacit\u00e9s consid\u00e8re le travail interne comme une demande r\u00e9elle, et non comme un reliquat.<\/span><\/p>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<p><span style=\"font-weight: 400;\">L&rsquo;\u00e9quilibre entre les deux types de travail permet d&rsquo;\u00e9viter l&rsquo;\u00e9puisement professionnel et de respecter les engagements pris en mati\u00e8re de livraison.<\/span><\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aef275 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"5aef275\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;,&quot;h6&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tTable des mati\u00e8res\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__5aef275\" aria-expanded=\"true\" aria-label=\"Ouvrir la table des mati\u00e8res\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__5aef275\" aria-expanded=\"true\" aria-label=\"Fermer la table des mati\u00e8res\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__5aef275\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15da44e elementor-widget elementor-widget-text-editor\" data-id=\"15da44e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><b>Ce que signifie le travail facturable et non facturable pour la capacit\u00e9  <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Le travail facturable concerne les activit\u00e9s en contact avec les clients ou g\u00e9n\u00e9ratrices de revenus.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Le travail non facturable comprend les r\u00e9unions internes, la planification, la formation, l&rsquo;int\u00e9gration, le soutien et les t\u00e2ches administratives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Du point de vue de la capacit\u00e9, les deux consomment la m\u00eame ressource limit\u00e9e : le temps.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ignorer le travail non facturable cr\u00e9e l&rsquo;illusion d&rsquo;une capacit\u00e9 disponible qui n&rsquo;existe pas.<\/span><\/p>\n<h2><b>Pourquoi le travail non facturable est-il souvent sous-estim\u00e9 ?  <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Les \u00e9quipes sous-estiment le travail non facturable pour les raisons suivantes :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Elle est fragment\u00e9e au cours de la semaine<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Elle n&rsquo;est pas toujours suivie ou planifi\u00e9e<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Il est moins visible que le travail de projet<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Elle est trait\u00e9e comme des frais g\u00e9n\u00e9raux et non comme une demande<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Au fil du temps, cela conduit \u00e0 une surr\u00e9servation chronique.<\/span><\/p>\n<h2><b>Comment planifier la capacit\u00e9 avec les deux types de travail<\/b><\/h2>\n<h3><b>\u00c9tape 1 : Identifier les travaux r\u00e9currents non facturables  <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Citez des activit\u00e9s telles que<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">R\u00e9unions d&rsquo;\u00e9quipe<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Planification et examens internes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fonctions d&rsquo;appui ou op\u00e9rationnelles<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Formation et d\u00e9veloppement<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ces r\u00e9ductions doivent \u00eatre trait\u00e9es comme des r\u00e9ductions de capacit\u00e9 fixes.<\/span><\/p>\n<h3><b>\u00c9tape 2 : R\u00e9server des capacit\u00e9s d\u00e8s le d\u00e9part  <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Attribuez un pourcentage r\u00e9aliste du temps de chaque personne au travail non facturable avant d&rsquo;attribuer les projets.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ce qui reste, c&rsquo;est la v\u00e9ritable capacit\u00e9 facturable.<\/span><\/p>\n<h3><b>\u00c9tape 3 : Planifier le travail facturable dans les limites de la capacit\u00e9 restante  <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">N&rsquo;attribuez des travaux aux clients que dans la limite des capacit\u00e9s restantes, une fois les engagements non facturables pris en compte.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cela permet d&rsquo;\u00e9viter les surcharges cach\u00e9es.<\/span><\/p>\n<h3><b>\u00c9tape 4 : R\u00e9vision r\u00e9guli\u00e8re  <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Le travail non facturable \u00e9volue dans le temps.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Les plans de capacit\u00e9 doivent \u00eatre revus chaque semaine ou chaque mois pour rester r\u00e9alistes.<\/span><\/p>\n<h2><b>Comment \u00e9tablir des priorit\u00e9s lorsque les capacit\u00e9s sont limit\u00e9es ?  <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Lorsque la demande d\u00e9passe la capacit\u00e9, les \u00e9quipes doivent :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prot\u00e9ger d&rsquo;abord le travail des clients engag\u00e9s<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rendre les compromis explicites<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Retarder ou r\u00e9duire les initiatives internes moins prioritaires<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c9vitez de supposer que le travail non facturable peut absorber la pression<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Une hi\u00e9rarchisation claire vaut mieux qu&rsquo;une surcharge silencieuse.<\/span><\/p>\n<h2><b>Les erreurs courantes des \u00e9quipes  <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Les \u00e9quipes ont des difficult\u00e9s lorsqu&rsquo;elles :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Traiter le travail non facturable comme un remplissage flexible<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Planifier une utilisation \u00e0 100 % facturable<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ignorer les co\u00fbts de changement de contexte<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ajuster les plans de projet sans revoir la charge de travail interne<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S&rsquo;appuyer sur des hypoth\u00e8ses plut\u00f4t que sur la visibilit\u00e9<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ces erreurs s&rsquo;accumulent rapidement.<\/span><\/p>\n<h2><b>Questions fr\u00e9quentes <\/b><\/h2>\n<h3><b>Combien de temps non facturable les \u00e9quipes doivent-elles pr\u00e9voir ?  <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Il varie en fonction du r\u00f4le et de l&rsquo;organisation, mais de nombreuses \u00e9quipes le sous-estiment. La planification explicite est plus importante que le pourcentage exact. <\/span><\/p>\n<h3><b>Le travail non facturable doit-il faire l&rsquo;objet d&rsquo;un suivi ?  <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Le suivi peut contribuer \u00e0 la visibilit\u00e9, mais la planification n&rsquo;exige pas un suivi d\u00e9taill\u00e9 du temps. Des hypoth\u00e8ses de haut niveau suffisent souvent. <\/span><\/p>\n<h3><b>Les \u00e9quipes peuvent-elles augmenter l&rsquo;utilisation en r\u00e9duisant le travail non facturable ?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Une certaine r\u00e9duction est possible, mais l&rsquo;\u00e9limination totale du travail non facturable est irr\u00e9aliste et souvent pr\u00e9judiciable.<\/span><\/p>\n<h2><b>Sources d&rsquo;information<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Biblioth\u00e8que du PMI : Planification et utilisation des ressources<\/span><span style=\"font-weight: 400;\"><br><\/span><a href=\"https:\/\/www.pmi.org\/learning\/library\/resource-leveling-scheduling-projects-6007\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.pmi.org\/learning\/library\/resource-leveling-scheduling-projects-6007<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Harvard Business Review : G\u00e9rer l&rsquo;utilisation des services professionnels<\/span><span style=\"font-weight: 400;\"><br><\/span><a href=\"https:\/\/hbr.org\/2018\/06\/managing-professional-services-firms\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/hbr.org\/2018\/06\/managing-professional-services-firms<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Atlassian : \u00c9quilibrer le travail facturable et non facturable<\/span><span style=\"font-weight: 400;\"><br><\/span><a href=\"https:\/\/www.atlassian.com\/work-management\/project-management\/resource-management\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.atlassian.com\/work-management\/project-management\/resource-management<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">IBM : Principes de base de la planification de la capacit\u00e9<\/span><span style=\"font-weight: 400;\"><br><\/span><a href=\"https:\/\/www.ibm.com\/topics\/capacity-planning\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.ibm.com\/topics\/capacity-planning<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Comment g\u00e9rer la capacit\u00e9 de l&rsquo;\u00e9quipe avec du travail facturable et non facturable ? TL;DR La gestion de la capacit\u00e9 d&rsquo;une \u00e9quipe n\u00e9cessite de comptabiliser le travail facturable et non facturable. Les \u00e9quipes sont surcharg\u00e9es lorsque le travail non facturable est ignor\u00e9 lors de la planification. Une planification efficace des capacit\u00e9s consid\u00e8re le travail interne [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37421","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teambookapp.com\/fr\/wp-json\/wp\/v2\/pages\/37421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teambookapp.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teambookapp.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teambookapp.com\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/teambookapp.com\/fr\/wp-json\/wp\/v2\/comments?post=37421"}],"version-history":[{"count":1,"href":"https:\/\/teambookapp.com\/fr\/wp-json\/wp\/v2\/pages\/37421\/revisions"}],"predecessor-version":[{"id":37422,"href":"https:\/\/teambookapp.com\/fr\/wp-json\/wp\/v2\/pages\/37421\/revisions\/37422"}],"wp:attachment":[{"href":"https:\/\/teambookapp.com\/fr\/wp-json\/wp\/v2\/media?parent=37421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}